Refund Policy

1. Introduction

Thank you for shopping at Acca's Mushroom Gummies Store. We value our customers and aim to ensure your satisfaction. This Refund Policy outlines the conditions under which refunds will be given.

2. Eligibility for Refund

To be eligible for a refund:

  • The product must be unopened and in the same condition that you received it.
  • The product must be returned within 30 days of purchase.
  • You must have the receipt or proof of purchase.

3. Non-Refundable Items

The following items cannot be returned or refunded:

  • Opened or used products.
  • Sale items or promotional products.
  • Gift cards.

4. Process for Returns

To initiate a return:

  1. Contact our customer service team at [Email Address] or [Phone Number].
  2. Provide your order number and details about the product you wish to return.
  3. We will provide instructions on how and where to send your package.

Note: You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

5. Refunds

Once we receive your item and inspect it, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service team.

7. Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. If you've done all of this and still haven't received your refund, please contact us at [Email Address].

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on our website.

9. Contact Us

For any questions regarding our refund policy, please contact:

Hippy House
support@hippy-house.store

This refund policy is a general template and may need further customization to fit specific business needs and to comply with local regulations. It's recommended to consult with legal counsel to ensure full compliance.

MISSION STATEMENT

At DOZO, our mission is simple, we want serve all our customers with highest quality CBD products that are safe and are produced using highest industry standards at affordable prices.

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